Our Team

This team makes Brown Goldsmiths what it is. 

Each member of our team brings with them a special talent and a passion for exquisite jewelry. We are committed to our customers and find joy when our pieces become a part of their lives.

Shannon Hartigan
General Manager/Owner

I’ve loved being a part of this team ever since I started working here 25 years ago. Though I was new to the industry, it didn’t take long for me to understand how unique this place is. I followed in the footsteps of Judy and Steve Brown, went to GIA for gemology training and worked to become Brown Goldsmith’s general manager. I wasn’t afraid to take the leap into owning this company because the team and our tradition of Maine craftsmanship are both so incredible.

Steve Brown
Certified Gemologist Appraiser

I’ve gotten to do what I love and build a life out of it. When I discovered science while watching Mr. Wizard, way back when, I was hooked. I’ve had my hands in so many different levels of the business – from metallurgy and gold refining to designing and making special pieces, really cool tools and diamond mines and the wonders of computers. Needless to say, I have never been bored and it has all been a great blessing.

Diane LeBlanc
Registered Jeweler/Production Manager

A favorite part of my job is that I get to look at all of the beautiful gems that come to my desk.

Deane Frank
Head Jeweler

I estimate in my time at Brown Goldsmiths, I have made over 11,000 pieces of jewelry.

Sharon Giroux
Sales/Design - Applied Jewelry Professional

I love being one of the first persons to know about a design project that a person has planned to celebrate a milestone in ones life. Being a part of that, the surprise and tears of joy.

Susan Hughes
Sales Associate

Working with a customer who has never been in the store on a custom project and is thrilled when it’s done!

Claire Sawyer
Sales Associate

We are a truly custom shop and that is my favorite part of working here. From our shop staff working with the customer to bring forth their dreams, to our gemologists and Goldsmiths translating those desires into creation…it is truly magic. It is absolutely astounding and nowhere else will you find work like ours.

Scott Paradis
Sales Associate

I have never worked in the jewelry industry before, and it is far more complex than I ever could have imagined. The entire process is fascinating from the formation of the gems in the Earth through all of the steps required to make it into a piece of fine jewelry ready to send home with someone.

Julie Flower
Marketing Manager

Hearing, reading and helping to share all of the touching stories of families and couples who come through the door and choose jewelry as a means to capture special moments and memories.

Julia Ballaron

Knowing that jewelry I’ve designed has a permanent place in peoples lives and carries so much meaning for each person makes my job immensely rewarding.

Michael Kivlin

Working upstairs in the shop, I usually don’t have a lot of interaction with our customers. I enjoy hearing when a customer is thrilled with the work that I have done for them.

Vladimir Shuper

40 years at the bench and still a lot of fun!

Alisa Coffin

Although hired as a bookkeeper, I am getting to know all different aspects of the store and the industry. Sometimes working with vendors, sometimes with customers on the sales floor, it is always exciting!