Vault Sale Return Policy

At Brown Goldsmiths, we want you to be completely satisfied with every purchase.

Returns on Sale Items:

We are pleased to offer a Thirty (30) day return policy on all sale items. Provided the item is not damaged or altered, we will gladly issue a store credit in the full amount of your purchase or exchange for another item.

Sizing and/or modifications:

All sale items are sold AS IS. In the event that sizing or any other modification is requested, our staff will gladly estimate the added cost of said modification before a purchase is made.

Rings – most rings can be sized 1-2 sized, however not all rings can be sized.

White Gold – most white gold is finished in Rhodium plating. In the case of altering a white gold item, like sizing a ring, an extra fee may be charged for reapplication of the Rhodium plating.

Pendants and Chains – are sold separately unless indicated otherwise.

Earrings – purchases will be eligible for the Earring Club at the price paid for said earrings.